When will the Parent Portal for my school go live? How will the parent get their passwords?
Answer:
Reference the link below for the time frame for your schools Parent Portal.
The Principal will determine the exact date for the parent portal to go live dependant on reviewing the data online. Once a go live date is determined, the Secretary will run a Parent Password Letter to be picked up at the school.
What do I do if I find a duplicate student?
Answer:
If there was a duplicate student in the AS400 – it is possible that information was converted into Skyward. If you find a duplicate student in your school data, e-mail Ruth with Tech Services at :rhuish@alpine.k12.ut.us
Provide the following information:
name of the student
date of birth
date of enrollment,
parents’ names
You will recieve a response informing you which file will be kept and which Tech Services will merge depending on enrollment history, State SSID number assignments, etc.
At that time, you will also be asked to check the student’s schedule in case they need to update it in the kept file, you will then drop the student from your roll for the incorrect file (a drop erases their schedule), add him/her to your school in the correct file with the correct enrollment date.
The date of enrollment is of course key to ensure attendance days are correct.
You may need to inform the student if he/she has had a change in their student number which they use at lunch-time.
Once this process is followed, the data will be merged in the database.
Can a teacher run a mid term report that reports if the student has not met the benchmark?
Answer:
Yes, this is called a Progress report in SW.
Will the home dialer work with Skyward?
Answer:
Yes – but keep in mind, a change to your student at your school will affect the phone call to all of their siblings at other schools.
Haven’t we already done demographics training?
Answer:
Yes, Day One of demographics training was provided – this was just enough information to get the student in the system for scheduling classes, the training in summer will be the full blown demographics.
Who should keep track of who has been to what training?
Answer:
The School coordinator should keep track.
What if someone from my school can’t remember their password?
Answer:
Call the help desk; 717-4701.
Is it possible to get a list of who has login’s at our school?
Answer:
This is not a best practice – at this time (Jan 14) the only people at your school who has been trained are counselors, registrars and Admins.
If a teacher is pretty computer savvy – can they use the bells and whistles in Skyward prior to the rest of the district?
Answer:
It really depends on the options they want to use, may require setup by Data Services – but please contact Paul when this issue arises, piloting of advanced options will be encouraged.
What if my lead teachers want to train their peers earlier than the 19/20?
Answer:
Yes, this is fine, teacher accounts will be ready.
What is data mining?
Answer:
There are three levels of reporting in SW – Canned (class rosters, attendance by student); Data Mining – build your own reports by querying the data fields you are familiar with; Crystal Reports – requires intense training.
Can I borrow reports from other schools?
Answer:
Yes – eventually, the process on how to organize district wide reports is still be determined (Jan 14, 2010).
Will data specialist / data mining be trained?
Answer:
Yes – details of this training if being ironed out, will update at the next meeting.
Would the schools like parents to be able to update their contact info all year or just the first few weeks of school?
Answer:
Leave this option open all year.
Will my secretary be trained on lockers?
Answer:
Yes – training dates to be determined.
Can the ability for parents to change their contact information be opened as School Starts?
Answer:
Yes. We will likely this capability early to Mid Fall. Depending on success will open up shortly there after to the schools that want it.
Can we allow Emergency Contact to be updated on line to get rid of the hard copy forms?
Answer:
Yes, but current focus is getting the basics up first.
